At Exxquisite Merch Ltd, we understand that meeting our customers’ expectations and needs is crucial for building trust and loyalty. Therefore, we are committed to providing a straightforward and hassle-free returns process that includes refunds.
If for any reason you are not completely satisfied with your purchase, we offer a specified period within which you can return the item for a refund. Once we receive and process the returned item, we will issue a refund to the original payment method.
It is important to note that refunds may take some time to appear on your statement. We kindly ask that you allow 5-10 business days for the refund to reflect on your statement, although the processing time may vary depending on your bank or credit card issuer.
At Exxquisite Merch Ltd, we pride ourselves on delivering high-quality products and exceptional customer service, which includes making refunds as simple and hassle-free as possible. Our ultimate goal is to ensure that you are satisfied with your purchase and that you can trust us to stand behind the products we sell.
We understand that waiting for a refund can be frustrating, but we appreciate your patience and understanding as we work to expedite the process.
If you would like to exchange an item for a different size or color, we kindly ask that you follow the returns process as outlined above and place a new order for the desired item. By doing so, you can ensure a smooth and efficient exchange process without any unnecessary delays or complications.
At Exxquisite Merch Ltd, we are committed to delivering the highest level of customer service possible. If you have any questions or concerns about our returns policy, please do not hesitate to contact our customer service team. We are always happy to assist and ensure that you are satisfied with your purchase.
We believe that our customers are the cornerstone of our business, and we remain dedicated to providing the best possible experience every step of the way. Thank you for choosing Exxquisite Merch Ltd, and we look forward to serving you again in the future.